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CNS 17021-3 - English Version
Conformity assessment − Requirements for bodies providing audit and certification of management systems − Part 3: Competence requirements for auditing and certification of quality management systems
符合性評鑑-機構提供管理系統稽核及驗證之要求事項-第3部:品質管理系統稽核及驗證之適任性要求事項 - 英文版
CNS 12681 - English Version
Quality management systems − Requirements
品質管理系統-要求事項 - 英文版
CNS 12680 - English Version
Quality management systems − Fundamentals and vocabulary
品質管理系統-基本原理與詞彙 - 英文版
CNS 12684 - English Version
Quality management − Quality of an organization − Guidance to achieve sustained success
品質管理-組織之品質-達成永續成功之指引 - 英文版
CNS 16067 - English Version
Quality management − Guidelines on people involvement and competence
品質管理-人員參與及適任性指導綱要 - 英文版
CNS 15332 - English Version
Quality management − Customer satisfaction − Guidelines for complaints handling in organizations
品質管理-顧客滿意度-組織處理抱怨指導綱要 - 英文版
CNS 16096 - English Version
Quality management − Customer satisfaction − Guidelines for monitoring and measuring
品質管理-顧客滿意度-監督與量測指導綱要 - 英文版
CNS 15484 - English Version
Quality management − Customer satisfaction − Guidelines for dispute resolution external to organizations
品質管理-顧客滿意度-組織外部爭議解決指導綱要 - 英文版
CNS 15483 - English Version
Quality management − Customer satisfaction − Guidelines for codes of conduct for organizations
品質管理-顧客滿意度-組織行為準則指導綱要 - 英文版
CNS 15332 - English Version
Quality management − Customer satisfaction − Guidelines forcomplaints handling in organizations
品質管理-顧客滿意度-組織抱怨處理指導綱要 - 英文版
CNS 12680 - English Version
Quality management systems − Fundamentals and vocabulary
品質管理系統-基本原理與詞彙 - 英文版
CNS 12681 - English Version
Quality management systems − Requirements
品質管理系統-要求事項 - 英文版

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