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CNS 17021-3
- English Version Conformity assessment − Requirements for bodies providing audit and certification of management systems − Part 3: Competence requirements for auditing and certification of quality management systems 符合性評鑑-機構提供管理系統稽核及驗證之要求事項-第3部:品質管理系統稽核及驗證之適任性要求事項 - 英文版 |
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CNS 12681
- English Version Quality management systems − Requirements 品質管理系統-要求事項 - 英文版 |
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CNS 12680
- English Version Quality management systems − Fundamentals and vocabulary 品質管理系統-基本原理與詞彙 - 英文版 |
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CNS 12684
- English Version Quality management − Quality of an organization − Guidance to achieve sustained success 品質管理-組織之品質-達成永續成功之指引 - 英文版 |
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CNS 16067
- English Version Quality management − Guidelines on people involvement and competence 品質管理-人員參與及適任性指導綱要 - 英文版 |
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CNS 15332
- English Version Quality management − Customer satisfaction − Guidelines for complaints handling in organizations 品質管理-顧客滿意度-組織處理抱怨指導綱要 - 英文版 |
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CNS 16096
- English Version Quality management − Customer satisfaction − Guidelines for monitoring and measuring 品質管理-顧客滿意度-監督與量測指導綱要 - 英文版 |
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CNS 15484
- English Version Quality management − Customer satisfaction − Guidelines for dispute resolution external to organizations 品質管理-顧客滿意度-組織外部爭議解決指導綱要 - 英文版 |
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CNS 15483
- English Version Quality management − Customer satisfaction − Guidelines for codes of conduct for organizations 品質管理-顧客滿意度-組織行為準則指導綱要 - 英文版 |
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CNS 15332
- English Version Quality management − Customer satisfaction − Guidelines forcomplaints handling in organizations 品質管理-顧客滿意度-組織抱怨處理指導綱要 - 英文版 |
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CNS 12680
- English Version Quality management systems − Fundamentals and vocabulary 品質管理系統-基本原理與詞彙 - 英文版 |
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CNS 12681
- English Version Quality management systems − Requirements 品質管理系統-要求事項 - 英文版 |
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