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and Chinese version GB Standards, you can purchase directly in the web page; After receive your payment, we will send the GB Standards PDF file to your Email within 1~3 days.
2. Other English version GB Standards are not ready translated, only after get your order, then we translate them, time usually need 3-5 days .


	GB/T 43045.1-2023 Information technology services Intelligent customer service Part 1: General requirements 信息技术服务智能客户服务第1部分：通用要求 - 英文版
	GB/T 32063-2015/XG1-2018 Customer service for public of urban water supply 《城镇供水服务》国家标准第1号修改单 - 英文版
	GB/T 36464.3-2018 Information technology—Intelligent speech interaction system—Part 3: Intelligent customer service 信息技术智能语音交互系统第3部分：智能客服 - 英文版
	GB/T 35780.2-2017 Customer contact service—Part 2: Requirements for clients using the services of customer contact centres 顾客联络服务第2部分：使用顾客联络中心服务的委托方要求 - 英文版
	GB/T 35780.1-2017 Customer contact service—Part 1: Requirements for customer contact centres 顾客联络服务第1部分：顾客联络中心要求 - 英文版
	GB/T 32315-2015 Basic requirements for bank industry customer service center 银行业客户服务中心基本要求 - 英文版
	GB/T 32314-2015 Management specification for customer service center outsourcing service of commercial banks 商业银行客户服务中心服务外包管理规范 - 英文版
	GB/T 32312-2015 Service evaluation index specification for customer service center of bank industry 银行业客户服务中心服务评价指标规范 - 英文版
	GB/T 32063-2015 Customer service for public of urban water supply 城镇供水服务 - 英文版
	GB/T 25636-2010 Numerical control system of machine tools - Guidelines for the service of customer 机床数控系统用户服务指南 - 英文版

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